Privacy Policy

CTG LTD · Reg. No. 126357 · June 2026

1. Introduction

CTG LTD ("Cryptorg", "we", "us"), registered at Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, MH 96960, Marshall Islands (Reg. No. 126357), values the trust of its users and takes the protection of personal data seriously. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to your data. By using our platform and services, you agree to the terms described below.

2. Definitions

Cookie — a small data file created by a website and stored on your device. Blocking cookies may limit or prevent the use of certain platform features.

Personal data — any information relating to an identified or identifiable natural person.

Confidential information — any non-public information that the parties have agreed, or that applicable law requires, to treat as confidential.

Public data — information to which the data owner has granted public access, or which is not subject to confidentiality requirements under applicable law.

3. Data We Collect

We may collect and process the following information:

Identity and contact details: full name, date of birth, address, email address, phone number.
Financial information: bank or payment card details, transaction history, wallet activity.
Verification documents: identity documents and proof of address, where required by law.
Technical data: IP address, device parameters, browser settings, cookies, and usage statistics collected automatically when you visit the platform.
Third-party data: where necessary to comply with anti-fraud and anti-money laundering obligations, we may obtain information about you from credit bureaus or fraud prevention agencies.

4. How We Use Your Data

We use your information for the following purposes:

To provide and maintain your account and wallet.
To process transactions and execute your instructions.
To comply with legal obligations, including KYC (Know Your Customer) and anti-money laundering requirements.
To verify your identity and assess financial risk.
To prevent fraud and ensure platform security.
To respond to your questions, requests, and complaints.
To notify you of changes to our services, terms, or platform.
To improve the platform and analyse how it is used.
To offer products or services that may be relevant to you.

5. Cookies

We use cookies to support platform functionality, maintain your session, and analyse usage. You can control cookie preferences via the banner shown on your first visit. For full details, please refer to our Cookie Policy.

6. Disclosure of Your Data

We do not sell your personal data to third parties. We may share your data in the following circumstances:

With your consent.
With service providers and agents acting on our behalf (such as payment processors, card networks, and affiliated entities), subject to appropriate confidentiality obligations.
With regulatory, law enforcement, or government authorities where required by law or a valid legal request.
With potential investors, auditors, or acquirers in the context of a corporate transaction, under confidentiality obligations.
Where we reasonably believe disclosure is necessary to investigate or prevent illegal activity, fraud, or a threat to safety.

We may publicly acknowledge an existing business relationship with a client unless otherwise agreed in writing.

7. Data Processing and Consent

By registering on the platform, you consent to the collection, storage, and processing of your personal data as described in this Policy — both with and without automated tools — for the purposes of providing services and fulfilling legal obligations.

If you wish to withdraw consent and have your data deleted, please contact us using the details below. Please note that in this case you will no longer be able to use the platform services.

8. Your Rights

You have the right to access, correct, or request deletion of your personal data held by us. You may update your data directly through your account settings. For requests that cannot be fulfilled through the platform, please contact us. We may charge a reasonable fee to cover the cost of processing complex access requests.

You may also request that we restrict the use of your data for marketing purposes, to the extent permitted by applicable law.

9. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, or loss. Access to personal data is limited to employees who require it to perform their duties.

Please note that data transmission over the internet is not fully secure. We are not responsible for unauthorised access to data that occurs outside our controlled technical environment.

You are responsible for keeping your account credentials confidential. We are not liable for transactions resulting from loss or misuse of your authentication data.

Each party must notify the other within one business day upon becoming aware of any actual or threatened unauthorised disclosure of confidential information.

10. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law, or until you request its deletion.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We recommend reviewing the privacy policies of any third-party sites you visit. Once you leave our platform, this Privacy Policy no longer applies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always available on this page. Continued use of the platform after changes have been posted constitutes acceptance of the updated Policy.

For questions regarding this Policy or your personal data, please contact us: [email protected]

Last updated: June 2026